29-05-2020 9:38
Hi,
Ever since receiving 10 days ago the message about ending support for NowTV on the PS3 and being offered a free NowTV stick I have been trying to redeem the offer but I get an error saying "Whoops sorry there's been a problem, please try again." every time I try to check out.
Can anyone help?
Solved! Go to Solution.
29-05-2020 12:54 - edited 29-05-2020 12:56
Hi @Anonymous User
Reading on the forum together with Twitter, it seems like a few customers are having problems taken advantage of this free stick offer.
I would either try live chat, by opening the link below and clicking on the small blue arrow directly underneath How to Get in Touch to reveal the live chat button.
https://help.nowtv.com/get-in-touch/vouchers-offers/offers-promotions
Or drop them a message on this email address shown on the screen shot below.
You will need to be patient due to Covid-19 where i am assuming NowTV have limited Staff.
29-05-2020 12:54 - edited 29-05-2020 12:56
Hi @Anonymous User
Reading on the forum together with Twitter, it seems like a few customers are having problems taken advantage of this free stick offer.
I would either try live chat, by opening the link below and clicking on the small blue arrow directly underneath How to Get in Touch to reveal the live chat button.
https://help.nowtv.com/get-in-touch/vouchers-offers/offers-promotions
Or drop them a message on this email address shown on the screen shot below.
You will need to be patient due to Covid-19 where i am assuming NowTV have limited Staff.
29-05-2020 14:21
Hi @Anonymous User
There is a couple of threads on the forum covering this subject, perhaps some of the suggestions and tips in this link thread below may or may not help.
01-06-2020 8:43
Thanks, I managed to get this sorted (eventually) by live chat and the offer of a voucher for the Stick only.