@p17rsy
Not for streaming issues. But you can contact Live Chat:-
https://help.nowtv.com/article/how-to-submit-a-complaint
Avoid ‘Get Help Quickly’ on this screen. This leads only to the Nowbot, an AI bot that might well assist you in navigating the Help; but if you have reached this state of affairs, you have already gone well beyond that, and all the Nowbot can bring you is frustration.
There’a phone number if you have an issue with Now Broadband though, which you should be able to find in the ebumf that comes with it, if you have that.
Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
