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Anonymous User
Not applicable

Confused . Com Reward

Greetings. 

I received a 6 month pass from Confused . Com, which I entered correctly.

But it has told me I only have till June 3rd.

Any advice on how this can be rectified?

Thanks in advance.

1 ACCEPTED SOLUTION
RoyB
Legend

@Anonymous User 

 

Where are you looking? Go to My Account/Passes & vouchers, and click the little downward pointing arrow under whatever sort of Pass it is.

 

What does that show, as compared to the page you clicked from?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.

View solution in original post

1 REPLY 1
RoyB
Legend

@Anonymous User 

 

Where are you looking? Go to My Account/Passes & vouchers, and click the little downward pointing arrow under whatever sort of Pass it is.

 

What does that show, as compared to the page you clicked from?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.