Had an issue, waited weeks to LiveChat now TV, they provide a code which they tell me to enter on 17 August 2020. Tried and code says already used, it hasn't been. Can't reply to message code was sent it, says case closed. Can't access LiveChat to move forward. No email contact... No contact! Fed up with the lack of contactability with this company. How on earth can I move forward?
Write up the details and send them to customerservices@ nowtv.com (without the space)
Thank you for trying to help. I did as suggested. Reply was... This email is not monitored. Any other suggestions?
@Anonymous User that's the correct email address but you could also try
help @ nowtv.com (ensuring no spaces)
I just tried it, and got a pretty instant response, albeit from help@ NowTV.com
You did take the space out?
I now have had a response, but it was an email verifying who I was. Awaiting a 'chat' about the situation via email.