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Niro
Mentor

Cinema vouchers

I had half price cinema offer before subscribing  for 7 day free trail cinema . I have noticed it has gone from my

offers . How do I get my offer back ? Thanks 

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Bradley55265
Mentor

Re: Cinema vouchers

I've reported this to NOW TV on Twitter, and their investigating in the issue. 

Here's the post on Twitter. 

View solution in original post

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gavs82008
Legend 5
Legend 5

Re: Cinema vouchers

@Niro 

Did you take any screenshots of the offer?

 

You can view any offers that are personalised to you under  https://www.nowtv.com/gb/account/membership/my-offers

 

You can also view "bog standard" offers on the offers part of the site. 

https://www.nowtv.com/offers

 

Pop onto Live chat and speak with a member of NOW staff to see what can be done. Just make sure to click "chat online".

https://help.nowtv.com/article/how-to-submit-a-complaint

 

 

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Niro
Mentor

Re: Cinema vouchers

Hi . Thank you for the reply . It was on my offer page . I had 2 of them . One of them is entertainment offer 4.99 per month(up to 6months) which I is still available.

cinema offer is still missing .it was 5.99 per month (up to 6 months ) 

Thanks 

@gavs82008 

Bradley55265
Mentor

Re: Cinema vouchers

I noticed it's missing as well, and the customer service on Twitter told me that it's ends on 02/07/22. 

 

Here's the tweet.

Bradley55265
Mentor

Re: Cinema vouchers

I've reported this to NOW TV on Twitter, and their investigating in the issue. 

Here's the post on Twitter. 

View solution in original post

Niro
Mentor

Re: Cinema vouchers

@Bradley55265 
Thanks buddy . Mine disappeared (nowtvcinemaoffer5.99permonth)on my offers section . Hopefully we get that back on our account to subscribe.

Bradley55265
Mentor

Re: Cinema vouchers

Your welcome! 😊👍

I'll post updates here when they update me on Twitter. 

Niro
Mentor

Re: Cinema vouchers

@Bradley55265 
Thank you 😊 

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Bradley55265
Mentor

Re: Cinema vouchers

UPDATE;

The offers are now available here:

https://www.nowtv.com/gb/account/membership/my-offers

Niro
Mentor

Re: Cinema vouchers

@Bradley55265  Thank you mate . Hope you will enjoy the movies and shows 🙂👍🏻