Did you take any screenshots of the offer?
You can view any offers that are personalised to you under https://www.nowtv.com/gb/account/membership/my-offers
You can also view "bog standard" offers on the offers part of the site.
Pop onto Live chat and speak with a member of NOW staff to see what can be done. Just make sure to click "chat online".
Hi . Thank you for the reply . It was on my offer page . I had 2 of them . One of them is entertainment offer 4.99 per month(up to 6months) which I is still available.
cinema offer is still missing .it was 5.99 per month (up to 6 months )