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Anonymous User
Not applicable

‎11-05-2020 21:42

Cinema pass

Hi

 

can someone help me please? I bought a nowtv stock today with the free three month cinema pass. 

I set it up and it said it activated my pass which would end in August 2020 and I updated my bank details. 

I’m now trying to use it and it’s saying I don’t have a pass? I’m trying to activate using the code on the box, but it won’t work.

 

Has anyone else had these issues?

 

Thanks

0
2 REPLIES 2
schnapps
Legend 5
Legend 5

‎11-05-2020 21:59

Hi @Anonymous User 

 

Bit of a long shot, but when you go to My Account > Passes & Vouchers whilst logged in on here is there a message towards the top of the screen page saying " Vouchers Waiting for You" with a link to the saved voucher on your account.

Anonymous User
Not applicable

‎11-05-2020 22:26

In response to schnapps's comment

Oh wow that’s worked! Thank you!