I signed up for a Sports Month Membership one week ago and used it a couple of days ago. I've just installed a new LG TV and when I sign in to the Now app, my membership does not appear - I can't watch any sport without it asking me to choose a new membership. My payment does not show up in the 'Recent payments' section, either. Any and all help gratefully received!
This might sound like a daft question, but are you definitely using the same login details?
Did you receive emails of the sports membership confirmation?
FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
This might sound like a daft question, but are you definitely using the same login details?
Did you receive emails of the sports membership confirmation?
FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
Hehe ouch, but also excellent that nothing went amissing! Glad to hear you got it sorted 😎
FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
