28-07-2021 3:56
I signed up for a Sports Month Membership one week ago and used it a couple of days ago. I've just installed a new LG TV and when I sign in to the Now app, my membership does not appear - I can't watch any sport without it asking me to choose a new membership. My payment does not show up in the 'Recent payments' section, either. Any and all help gratefully received!
Solved! Go to Solution.
28-07-2021 8:16 - last edited on 28-07-2021 18:29 by Simon-J
@Anonymous User
This might sound like a daft question, but are you definitely using the same login details?
Did you receive emails of the sports membership confirmation?
28-07-2021 8:16 - last edited on 28-07-2021 18:29 by Simon-J
@Anonymous User
This might sound like a daft question, but are you definitely using the same login details?
Did you receive emails of the sports membership confirmation?
28-07-2021 12:54
No such thing as a daft question, especially when you're dead right! I'd forgotten that I'd used a different account for this one - doh!
Thanks for taking the time to reply.
M
28-07-2021 13:43
@Anonymous User
Hehe ouch, but also excellent that nothing went amissing! Glad to hear you got it sorted 😎