11-02-2023 19:22
Hello All,
As in the title, I was on a £19.99 sports offer but without me knowing (my fault) my card was declining the payment to NowTV.
Just went to watch it, I don't have sports now and I can't make it run the payment again at £19.99.
Any idea how I can get the original subscription price activated/charged?
11-02-2023 20:13
Hopefully staff via live chat can sort you out.
Go to live chat by clicking “Chat online” within the green box. Don’t hit “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint