28-02-2022 20:12
I try to claim an offer £4.99 per month for Cinema, in my account but it states it can apply my voucher in a red banner, its for cinema package
Why don't you just charge £4.99 a month, i hardly watch it, don't mind paying £4.99 but not £9.99
Solved! Go to Solution.
28-02-2022 21:33
Jump onto live chat using the method in my signature below. Hopefully you’ll get it sorted!
28-02-2022 20:20
Do you have an existing cinema membership offer on your account?
28-02-2022 21:27
It expired on the 25th February, there's an offer for sport that goes to the next stage but the cinema does not, thank you
28-02-2022 21:33
Jump onto live chat using the method in my signature below. Hopefully you’ll get it sorted!
04-03-2022 21:01
Thank you, I've logged the issue
13-03-2022 9:47
Went on live chat, sent screenshot etc. to an email address they gave, been on holiday for a week come back yesterday, however I still have the same issue, I'll just have to leave it, fate obviously does not want me to watch films ha ha, on the plus side I save money, thanks for the help anyway
07-04-2022 19:41
I am the same as well it won't let me apply the offer for the cinema
07-04-2022 19:44