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Anonymous User
Not applicable

Cancelling deal

Hi, I have a black friday deal from last year that has come to an end and I don't want to pay the new higher price as its way too much. I don't actually watch any of the tv I just use the internet. I can't find anywhere a number to contact them to do this or agree a new deal. Can someone please help... £43 a month is a little step when just using internet

3 REPLIES 3
Simon-J
Community Manager
Community Manager

Hi @Anonymous User,

If your signed into NOW TV.com with your account it should recognise you're a Broadband customer and you should see the number appear as the option next to Live Chat on this page. 

Give them a call and speak to the retentions team they should be able to help you out.

 

Anonymous User
Not applicable

Hi can you put my money back in to my account please or can I have your phone number please 

Anonymous User
Not applicable

Can you give me the phone number