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DA1978
First Poster

Cancelling deal

Hi, I have a black friday deal from last year that has come to an end and I don't want to pay the new higher price as its way too much. I don't actually watch any of the tv I just use the internet. I can't find anywhere a number to contact them to do this or agree a new deal. Can someone please help... £43 a month is a little step when just using internet

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Community Manager
Community Manager

Re: Cancelling deal

Hi @DA1978,

If your signed into NOW TV.com with your account it should recognise you're a Broadband customer and you should see the number appear as the option next to Live Chat on this page. 

Give them a call and speak to the retentions team they should be able to help you out.

 

Derekh1
Occasional Poster

Re: Cancelling deal

Hi can you put my money back in to my account please or can I have your phone number please 

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Derekh1
Occasional Poster

Re: Cancelling deal

Can you give me the phone number 

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