Hi I was offered a 4 month cinema & entertainment package from my drop down menu on my account. When I go to activate it it's saying "I might not be eligible for this deal or its expired"
Take screenshots and head onto Live chat
Just make sure you click “chat online” within the green box
Or send an email to the address in the picture below
Do you currently have any offers on your existing cinema and entertainment passes?
If the answer is yes then that’ll be why.
So is your next payment “full” price?