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Newbie

Brought a pass but received no voucher code to put in the TV just a ref number

Hi can't contact you on your site just brought a entertainment pass and it has not sent my voucher code
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Legend 5
Legend 5

Re: Brought a pass but received no voucher code to put in the TV just a ref number

@Mark223

 

Welcome to the forum. If you've bought an entertainment pass from the NOW TV website your pass is started straight away and is ready to watch, voucher codes are used for offers, gift cards and other promotions.

 

Try watching something on whichever device you use, it should work straight away.

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Newbie

Re: Brought a pass but received no voucher code to put in the TV just a ref number

Hi I brought a voucher for my TV and no code as been sent so can't watch it
and I didn't pay to watch it on my phone its the entertainment pass I
wanted to watch it with my wife and kids, but thanks anyway Andy
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Legend 5
Legend 5

Re: Brought a pass but received no voucher code to put in the TV just a ref number

@Mark223

 

What website did you buy the voucher from? 

 

Passes are applied to your account rather than your device, so if you buy a pass from NOW TV it's good to watch on any device you have registered on your account (you can have up to four devices registered).

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Newbie

Re: Brought a pass but received no voucher code to put in the TV just a ref number

It's OK Andy I got it sorted out, I'm not really good when it comes to
technical stuff and when my wife read your message she knew what you ment
and signed us in 😂, thank you for you help once again and have a happy new
year
Legend 5
Legend 5

Re: Brought a pass but received no voucher code to put in the TV just a ref number

No worries @Mark223 glad you're sorted! Enjoy the pass and happy new year! 🙂