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Anonymous User
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Bought 12 months Entertainment' 'stack', have email receipt, been charged, but not on account.

Apologies - this has been posted twice because I kept getting error messages - and I can't see how to delete the duplicate.


I bought a 12 months Entertainment' 'stack' (as it seems to be called), got an email receipt/confirmation, the payment is showing as a recent payment on my Now TV account, my credit card has been charged, but no voucher is credited to the account - it's asking me to sign up for a free trial if I want to watch.


Live chat is not available so what can I do?



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