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gazza
Advocate

Boost not working with broadband

Cant use boost with broadband.

1 ACCEPTED SOLUTION
RoyB
Legend

@gazza 

 

That may well be true for you, if you were a ‘Combo’ customer originally.

 

But it’s not true for everybody, especially not recent customers who joined after Combo had stopped being offered.

 

But for some strange reason, Combo still hangs around like a bad smell, popping up to thwart customers who signed up that way, even for totally new things like Boost, not even thought of when Combo was created.

 

Honestly, you couldn’t make it up.....

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.

View solution in original post

5 REPLIES 5
Mark_Weinreb
Legend 5
Legend 5

@gazza What are you expecting Boost to do? NowTV’s Boost simply ups the screen resolution to 1080. And since NowTV is delivered via your broadband connection, of course it works with broadband.

gazza
Advocate

No been told you can't have nowtv boost if your a broadband customer. 

RoyB
Legend

@gazza 

 

That may well be true for you, if you were a ‘Combo’ customer originally.

 

But it’s not true for everybody, especially not recent customers who joined after Combo had stopped being offered.

 

But for some strange reason, Combo still hangs around like a bad smell, popping up to thwart customers who signed up that way, even for totally new things like Boost, not even thought of when Combo was created.

 

Honestly, you couldn’t make it up.....

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
gazza
Advocate

Think are cha change my internet then

 

gazza
Advocate

Do you no if there going to change it so I can get boost with combo or will I have to wait until contract ends.