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Anonymous User
Not applicable

Black friday

Hi I'm trying to buy the 12 months cinema pass but when I click it sends me a page saying its done but when I click a move it says buy pass. 

2 REPLIES 2
Anonymous User
Not applicable

I’m having a similar problem.

Paid for the Black Friday entertainment and cinema pass but when I try to play a show/film it asks me to buy a new pass.

Spoke to an advisor yesterday and said technical support would contact me, I’m still waiting!

Anonymous User
Not applicable

Are you currently paying full price for the cinema pass, £9.99 before you bought the offer?

i just spoke to an advisor for a 3rd time and they solved my issue.

Basically he got me to buy entertainment and cinema pass at normal monthly price, then refunded the money and gave me 2 voucher codes for both entertainment and cinema 6 months x2

all works fine, I hope this might help you