@Anonymous User Technically yes however the site says below, the actual £99 offer on the website is new customers only. existing customers are advised to logon.
"Already a NOW TV customer?
Click the link below to reveal your exclusive Black Friday offers"
only users who get the £99 offer get emailed detailing said offer.
I bought a 12mth pass last year (DEC 2018) and I thought I'd cancel it so I don't get charged again. That was a big mistake, They stopped sky cinema immediately even though I've paid for 12mths. Ive tried since 29 October to get it reinstated until the date I'd actually paid to but like most things when it comes to actual contact its impossible. When I complained it took them 2 weeks to reply, even though I was told someone would respond within 72 hours. When you work it out 72 hours is almost 10 working days, bit misleading but legally correct!
I didnt go so far as to cancel the whole package, broadband etc, which is what I think you were suggesting 🙂
I to have just had this out with them and they have changed the terms and conditions of the offer as people have obviously complained
Unfortunately for them I have a screen shot that doesn't mention the active sub although mine is actually cancelled and is just running down
I will now be making a complaint to Ofcom I may not get anywhere but will let the ombudsmen deal with it
As I can't even get connected to chat now either
I see live help is no longer working to even ask a question about this. Anyone else getting this problem ? I've tried two different browsers.
Is there a way to open a new account for the £99 offer but using tesco clubcard vouchers instead ?
that's exactly what I read too... I got an email to the account i am registered with offereing the £99 bundle deal but can't access it from my account either.. on here to find answers as i have no email addresses left to create a new account!