Clicking on the £99 12 month deal for cinema/entertainment, getting an error "something went wrong at our end". Sky are clearly happy losing all their customers!!!
I see live help is no longer working to even ask a question about this. Anyone else getting this problem ? I've tried two different browsers.
Is there a way to open a new account for the £99 offer but using tesco clubcard vouchers instead ?
NowTV have changed that - it used to say ‘offers’ in the underlined emboldened bit.
OK, clarifies that the offer is for new customers and lapsed customers, at least.
Nothing about loyal customers, though. No wonder they call it Black Friday.....
I've had the £99 deal the past two years, so was hopefully to get it again, but cannot whilst i have any existing deal/pass. Previously i was allowed to renew when in the last month of the existing deal/pass.
Have tried via chat to get the offer but not luck. So was pleased to get the deal email, but again it does not work.
This (so far) loyal customer is very frustrated!!
Exactly the same with me. I have also bought this deal the last 2 years. Just cancelled both subscriptions though as I won't be having them roll over now. Very disappointed how they are treating loyal customers this year. All I was offered was a sports deal and I don't watch sports.
Ditto I've purchased the same passes for the last two years and had no problems.
Now it seems that LOYAL customers can't have the same savings as New customers.
Unless I am suspecting that the existing passes that I have got would have to be cancelled 3 weeks before they expire to get the benefit of the Black Fri deal.
Rip off to cancel something, that NOW TV put out there for us to buy, then buy again.