29-11-2019 9:16
Clicking on the £99 12 month deal for cinema/entertainment, getting an error "something went wrong at our end". Sky are clearly happy losing all their customers!!!
29-11-2019 12:38
This deal only works if you got the email with the offer link. Doesn't work if someone has given you or you found it online.
29-11-2019 12:49
@Anonymous User
I'm afraid you are incorrect. The offer is open to anyone as it's available directly from the site. If you read back to my previous post on page 1 of this thread you'll see the real reason why some people are unable to avail of the offer.
For anyone who really needs this offer there is a possible solution which doesn't require purchasing another device. Signing up with a new email address (and possibly different payment details) usually circumnavigates these kinds of issues. That may be a route you could attempt.
29-11-2019 13:03 - edited 29-11-2019 13:11
@Anonymous User Technically yes however the site says below, the actual £99 offer on the website is new customers only. existing customers are advised to logon.
"Already a NOW TV customer?
Click the link below to reveal your exclusive Black Friday offers"
only users who get the £99 offer get emailed detailing said offer.
29-11-2019 13:33
29-11-2019 14:20
I to have just had this out with them and they have changed the terms and conditions of the offer as people have obviously complained
Unfortunately for them I have a screen shot that doesn't mention the active sub although mine is actually cancelled and is just running down
I will now be making a complaint to Ofcom I may not get anywhere but will let the ombudsmen deal with it
As I can't even get connected to chat now either
29-11-2019 15:32
i got the email with the offer link and can't get it to work
29-11-2019 19:39
Incognito mode on chrome doesnt recognise you as existing customer 😉
29-11-2019 20:48
Same problem as anyone else.
I am offered only sport that I wouldn't watch even free and no chance to get the cinema plus entertainment offer and I was one of first accessing the service with the white now tv box....
29-11-2019 20:57
Why can't I access the £99 deal?......do I need to cancel and become a new member...
29-11-2019 21:12
I was sent an email about this £99.00 deal but when I press claim it, it sends me to a different deal