Clicking on the £99 12 month deal for cinema/entertainment, getting an error "something went wrong at our end". Sky are clearly happy losing all their customers!!!
I'm afraid you are incorrect. The offer is open to anyone as it's available directly from the site. If you read back to my previous post on page 1 of this thread you'll see the real reason why some people are unable to avail of the offer.
For anyone who really needs this offer there is a possible solution which doesn't require purchasing another device. Signing up with a new email address (and possibly different payment details) usually circumnavigates these kinds of issues. That may be a route you could attempt.
@Anonymous User Technically yes however the site says below, the actual £99 offer on the website is new customers only. existing customers are advised to logon.
"Already a NOW TV customer?
Click the link below to reveal your exclusive Black Friday offers"
only users who get the £99 offer get emailed detailing said offer.
I to have just had this out with them and they have changed the terms and conditions of the offer as people have obviously complained
Unfortunately for them I have a screen shot that doesn't mention the active sub although mine is actually cancelled and is just running down
I will now be making a complaint to Ofcom I may not get anywhere but will let the ombudsmen deal with it
As I can't even get connected to chat now either