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Black Friday - £99 12 month deal - "something went wrong at our end"

Clicking on the  £99 12 month deal for cinema/entertainment, getting an error "something went wrong at our end". Sky are clearly happy losing all their customers!!!

 

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41 REPLIES 41
Anonymous User
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This deal only works if you got the email with the offer link. Doesn't work if someone has given you or you found it online.

Anonymous User
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@Anonymous User 

I'm afraid you are incorrect. The offer is open to anyone as it's available directly from the site. If you read back to my previous post on page 1 of this thread you'll see the real reason why some people are unable to avail of the offer.

 

For anyone who really needs this offer there is a possible solution which doesn't require purchasing another device. Signing up with a new email address (and possibly different payment details) usually circumnavigates these kinds of issues. That may be a route you could attempt.

Anonymous User
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@Anonymous User Technically yes however the site says below, the actual £99 offer on the website is new customers only. existing customers are advised to logon.

 

"Already a NOW TV customer?

Click the link below to reveal your exclusive Black Friday offers"

 

only users who get the £99 offer get emailed detailing said offer.

Anonymous User
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Hi Robert
Yes I concur and the other route is what I was contemplating .
Anonymous User
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I to have just had this out with them and they have changed the terms and conditions of the offer as people have obviously complained 

Unfortunately for them I have a screen shot that doesn't mention the active sub although mine is actually cancelled and is just running down 

I will now be making a complaint to Ofcom I may not get anywhere but will let the ombudsmen deal with it 

As I can't even get connected to chat now either 

 

Anonymous User
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i got the email with the offer link and can't get it to work

 

Anonymous User
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Incognito mode on chrome doesnt recognise you as existing customer 😉

Anonymous User
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Same problem as anyone else. 
I am offered only sport that I wouldn't watch even free  and no chance to get  the cinema plus entertainment offer and I was one of first accessing the service with the white now tv box....

Anonymous User
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Why can't I access the £99 deal?......do I need to cancel and become a new member...

 

Anonymous User
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I was sent an email about this £99.00 deal but when I press claim it, it sends me to a different deal