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gavs82008
Legend 5
Legend 5

Re: Black Friday 2020 Prediction

@GrumpyDonkey 
On what proof do you have that it is not?

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GrumpyDonkey
Scholar 2

Re: Black Friday 2020 Prediction

In 6 years, there has never been an offer in that section of my account, regardless of what I have watched over the previous year or 5.

gavs82008
Legend 5
Legend 5

Re: Black Friday 2020 Prediction

@GrumpyDonkey 

Unfortunately its the way Now TV appear to be moving towards.

 

I myself have been a customer for 8 years. Over the past 2 years Now TV has seen the most changes. Most likely down to the ownership of NBC Comcast. 

That being said, when you “cancel” Netflix or Amazon I don’t recall having any offers to retain my custom. 

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Enapace
Expert 2

Re: Black Friday 2020 Prediction

@gavs82008 

 

They have added more features lately in fairness though it is still far behind competition honestly would of expected all sports channels in 50FPS this year.

gavs82008
Legend 5
Legend 5

Re: Black Friday 2020 Prediction

@Enapace 

Absolutely couldn’t agree more. When BT released their BT Sport apps for “TVs” it was 1080p and 50fps by default, along with catch up.

 

Disney+ launching with Profiles and 4K content, Amazon adding Profiles. 

Whilst Now TV has indeed improved. Some features not present just make it relatively poor when compared to other services.

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Enapace
Expert 2

Re: Black Friday 2020 Prediction

@gavs82008 

 

Not sure if you noticed update from BT but BT this weekend are launching Dolby Atmos for a game so that means now BT are doing 4K HDR 50FPS with Dolby Atmos that is a huge huge advantage over NowTV or even full fat Sky.

 

NowTV have literally only just launched Red Button/Extra Stream and On Demand and pretty sure BT had that from launch. 

 

I love my Disney+ subscription can't wait watch Narnia Voyage of Dawn Treader tomorrow never seen that one.

gavs82008
Legend 5
Legend 5

Re: Black Friday 2020 Prediction

@Enapace 

Oh yes I had completely forgot about BT updating sport in 4K. That is a huge advantage to say the least. 
And yes I remember when it launched on big TV  it did indeed have the red button feature.

 

For me I’m very intrigued for Disney+ Star, hoping that it’s a similar content lineup as Hulu and having more 20th Century productions. 
My hope it’s an add on to Disney+ using the same profiles. 

The main thing I have noticed that the bigger improvements to Now TV as ironically been during the helm of Comcast. Although they still have a long way to go. 

One thing I do recall is from a survey I had from All4 and even they are considering profiles. 

That being said the lack of 4K content, even at an additional cost for Now TV is disappointing. Although not surprising at all. 

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Enapace
Expert 2

Re: Black Friday 2020 Prediction

@gavs82008 

 

I was always surprised Comcast brought Sky instead of Virgin Media as that would of linked up far better with there US businesses and since they brought SKY Q over Fibre has completely died.

SweetBlitz
Expert 2

Re: Black Friday 2020 Prediction

Consider the following recent events:

 

  1. The withdrawal of the third-party seller gift card/vouchers - Probably because of the issues with unactivated cards and the time spent dealing with them buy customer services
  2. The weird random sport offers targeting specific users - There are so many offers and all marketing targets specific users.  I gave away a couple of  sports codes when asked on forum, they weren’t user specific
  3. Withdrawal of Tesco Club Card Reward relationship - Never used it so maybe the lack of use prompted this.
  4. The lack of annual or even 9-month offers to pull new customers in - After the refunds for F1 season tickets and the extra passes for football season tickets maybe it is more trouble than it is worth in COVID times.
  5. The lack of a retention offer when to cancel a rolling-subscription - I got a retention offer on cinema when I cancelled 2 weeks ago
  6. The lack of TV app updates e.g. on Samsung and LG - still no Sport on Demand - the on demand is there, but you have to use search to access it on now tv sticks 
  7. The ever absent Apple TV app update-  Don’t use it so I can’t comment

Clearly NOW TV are trying to hit some sort of goal. These could include:

 

  1. Make NOW TV profitable when compared to a Sky subscription to push "customers" toward a Sky subscription - The competition is Netflix and Prime so why do that? 
  2. Maybe Sky are going to finally launch Sky X  - "Dish-less" Sky -  Err that is Now TV
  3. NOW TV are preparing the ground to shutdown the direct to customer service. - All there is is chat anyway.

 

==================


Now TV obviously has to hit goals and be profitable.  It is not a charity.  Everyone knows the advertised prices (Cinema £12/month; Entertainment £10/month; Sports £34/month) make no sense when compared with Netflix, Prime or even Disney+ so they have offers.  The costs are kept down with limited customer support, limited app upgrades and right now limited stick availability.  Sky are not about to give up on the streaming market when so many people are cord cutting. I have Virgin for broadband; the £5 tv box and BT sport at £12/month is a bonus.  But would have no qualms moving off.

 

Ultimately Now TV has a fairly fickle subscriber base.  They cancel after free trials, they take a month or two during school holidays, they watch a week of cricket etc.  These are people who won’t buy 18 month contracts.  

When tomorrow comes, Now TV will have some fair to middling Black Friday offers.  But in all likelihood there will be many more over the next 12 months.

 

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gavs82008
Legend 5
Legend 5

Re: Black Friday 2020 Prediction

@Enapace 

Personally I would have rather “FOX” win the auction for Sky over Comcast, at least then fundamental changes would have happened under Disney ownership. 

 

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