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Anonymous User
Not applicable

Bigger payment taken

I tried to cancel nowtv last week but as I was going through the process I was given the option to remain but with a cheaper fee. I agreed (reluctantly) for £4.20 a month. Then on 5/3 £11.99 was deducted from my ac?? How can I sort this? 

1 Reply
gavs82008
Legend 5
Legend 5

@Anonymous User 

There is a form you can fill out, check out the following link. 

 

https://account.nowtv.com/payments/query/

FYI that I do not work for NOW, just a NOW customer trying to help