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Nina1
Advocate

Being charged for nowtv pass again

Hi there,

 

could you please allow me to get in touch with someone to discuss me being overcharged yet again for an entertainment pass. This is a little frustrating - I tried to reply to the old email chain as this would have helped with clarity but it says case closed.

 

Nina 

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gavs82008
Legend 5
Legend 5

Re: Being charged for nowtv pass again

@Nina1 

There is a form you can fill out for "incorrect charge".

https://account.nowtv.com/payments/query/incorrect-charge

 

That being said, the below link will point you in the direction for Live chat. 

https://help.nowtv.com/article/how-to-submit-a-complaint

 

If I were you, I would make sure there is only account with the payment details. Use this link to confirm.

https://help.nowtv.com/article/find-an-account

 

View solution in original post

1 Reply
gavs82008
Legend 5
Legend 5

Re: Being charged for nowtv pass again

@Nina1 

There is a form you can fill out for "incorrect charge".

https://account.nowtv.com/payments/query/incorrect-charge

 

That being said, the below link will point you in the direction for Live chat. 

https://help.nowtv.com/article/how-to-submit-a-complaint

 

If I were you, I would make sure there is only account with the payment details. Use this link to confirm.

https://help.nowtv.com/article/find-an-account

 

View solution in original post