Hi @Anonymous User
Not familiar with the PayPal one week sports pass if they send you by email a voucher code to apply on your account.
The £14.99 is a little pricey and you can pick up a one week sports pass a lot cheaper if you shopped around.
If you normally buy your passes through iTunes on your iTunes account this may be the reason, where you need a dedicated NowTV account.
Anyway your best option is to get in touch with live chat for further assistance and help.
Open this link below to see the live chat button.
If live chat doesn't open or work for you try a different Internet browser.
https://help.nowtv.com/article/how-to-submit-a-complaint
