01-09-2018 7:21
Can't find deals on passes for existing customers anywhere
Help
Also have a voucher code but can not apply it as option not available on pass screen as shown in help section
Solved! Go to Solution.
01-09-2018 9:39
@Anonymous User There aren't currently any existing customer deals on the website, although when you go to cancel your pass you are sometimes presented with a discounted offer to stay during the cancellation process.
With regards your voucher code, if you already have a code/offer on your account and there is more than 30 days before this ends then you won't be able to apply another code - once you are in the final month of your current offer it will allow you to apply a new code.
If you already have less than 30 days left on your current pass and it's still not letting you apply, then you'd need to contact live chat and ask them to look into it. You can get to live chat from the Contact Us page
https://help.nowtv.com/get-in-touch
(expand the Anything Else section at the bottom for options)
Be aware there may be long waits for live chat currently.
01-09-2018 9:39
@Anonymous User There aren't currently any existing customer deals on the website, although when you go to cancel your pass you are sometimes presented with a discounted offer to stay during the cancellation process.
With regards your voucher code, if you already have a code/offer on your account and there is more than 30 days before this ends then you won't be able to apply another code - once you are in the final month of your current offer it will allow you to apply a new code.
If you already have less than 30 days left on your current pass and it's still not letting you apply, then you'd need to contact live chat and ask them to look into it. You can get to live chat from the Contact Us page
https://help.nowtv.com/get-in-touch
(expand the Anything Else section at the bottom for options)
Be aware there may be long waits for live chat currently.
01-09-2018 9:59
Do you know of any good voucher sites for the devices or retailers that do bundle deals instead...
I have seen a few in the web but would love a recommendation
Thanks kev
01-09-2018 11:35
@Anonymous User NOW TV have their own gift card page here
https://www.nowtv.com/gift-cards
codes are purchased via PayPal Gifts and delivered by email.
If you're interested in a one-month sports pass you're better off getting it from Currys (physical card delivered or picked up in store) tho as they are £25 compared to £34 on NOW TV
NOW TV have changed their pricing for the bundles with devices so if you're looking for cheap passes buying a device bundle isn't usually the best way to go now, although you may find better deals around bank holidays and Christmas time.
Keeping an eye on discount sharing websites like HotUKDeals is usually the best way to look for bargains.
09-09-2018 10:21
go to gift pass and purchase from nowtv web or phone 03303323050 nowtv.com/help