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Juls8
Advocate

Alton towers voucher code not working.

Tried to input for a months movie pass and says is invalid. Can anyone help.
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Juls8
Advocate

Re: Alton towers voucher code not working.

All sorted now thanks. After emailing voucher Nowtv credited the month. 👍😉

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4 Replies
schnapps Legend 5
Legend 5

Re: Alton towers voucher code not working.

Hi @Juls8

 

Have you applied a previous Merlin voucher promo offer to your cinema pass account before ?

 

More information here about the Merlin Entertainment NowTV Pass Offer.

 

https://help.nowtv.com/article/merlin-entertainments-free-pass-offer

 

If you haven't applied a Merlin voucher before to your cinema pass account, perhaps try using a different internet browser on your device when applying the voucher.

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Juls8
Advocate

Re: Alton towers voucher code not working.

No this is the only voucher we have had. 
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schnapps Legend 5
Legend 5

Re: Alton towers voucher code not working.

Hi @Juls8

 

Try a different internet browser or device when applying the voucher code, if that fails contact live chat and ask them if they can check the code is valid and if they can offer you further assistance.

 

To contact live chat, open the link below and click on the drop down arrow below Anything else, where you should see an option to contact live chat.

 

https://help.nowtv.com/get-in-touch#card:card3_se:otherEnquiriesTab

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Juls8
Advocate

Re: Alton towers voucher code not working.

All sorted now thanks. After emailing voucher Nowtv credited the month. 👍😉

View solution in original post

0 Thanks
Reply