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6 month sports package

i've just bought 6 month sports package when i go into the sports live section it won't play anything 

3 Replies
Elite 3

@yorksred have you signed into your account? Depending on the device you're using, scroll to the bottom of the home screen and click on the "account" tile. On the next screen it will show you if you're signed in or not.



On what device?

There used to be a weird fix whereby if you started the service on your mobile phone, it would then become playable on your intended device, though I don’t know if this is still the case.

Worth a try if @Saint1976 ‘s advice doesn’t fix it, though.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.

Thanks, always read the small print !!!! I was trying to watch it on my
Chromebook and now find out you can't poops.