13-12-2020 12:35
I've recently got the offer of 6 month sky sports pass but it's still saying I have to purchase a day pass to watch anything. Does anyone have an idea why?
Solved! Go to Solution.
13-12-2020 14:15 - edited 13-12-2020 14:16
Hi @Anonymous User @Anonymous User
What playback devices have you tried with your pass ?
If your playback devices gives the option to delete and reinstall the NowTV App from your device Apps Store (try that).
Also have you tried logging out of the NowTV App, power down and unplug the device from the mains (if applicable) and sign back into the NowTV App.
13-12-2020 13:33
I’ve got the same problem. Did you manage to sort it?
13-12-2020 14:15 - edited 13-12-2020 14:16
Hi @Anonymous User @Anonymous User
What playback devices have you tried with your pass ?
If your playback devices gives the option to delete and reinstall the NowTV App from your device Apps Store (try that).
Also have you tried logging out of the NowTV App, power down and unplug the device from the mains (if applicable) and sign back into the NowTV App.
13-12-2020 14:55 - edited 13-12-2020 14:58
Hi
Now TV say I can only watch on the mobile app which I have recently uninstalled and re-installed and it still tells me to purchase a pass to view sports. @schnapps
13-12-2020 15:01
Hi @Anonymous User
If you have a NowTV Mobile Sports Pass, then you can only watch on a smartphone using one of the following channels when using the NowTV App from your smartphone Apps Store.
The five channels you can watch are Premier League, NFL, Arena, Racing (Horses) or News.
More information in this link article about the different sports passes.
https://help.nowtv.com/article/sky-sports-day-month-pass
13-12-2020 15:20
13-12-2020 14:58
@Anonymous User
No luck yet bud
13-12-2020 15:19