17-04-2018 18:35
Solved! Go to Solution.
17-04-2018 20:06
@4268 wrote:
@Tony-D can you check the offer applied correctly to @Anonymous User account and help him with this?
@Anonymous User Everything seems fine on our side. Seems like you got a 14 day trial on top of the 6 months but if you do have any problems and we charge you prematurely just come back to this thread and i'll refund you.
17-04-2018 18:48
@Anonymous User did you set up the trial using a different email address? As it sounds like you have created a duplicate account.
17-04-2018 19:04
17-04-2018 19:39
@Tony-D can you check the offer applied correctly to @Anonymous User account and help him with this?
17-04-2018 20:06
@4268 wrote:
@Tony-D can you check the offer applied correctly to @Anonymous User account and help him with this?
@Anonymous User Everything seems fine on our side. Seems like you got a 14 day trial on top of the 6 months but if you do have any problems and we charge you prematurely just come back to this thread and i'll refund you.
08-04-2019 23:53
Hello Team,
i have purchased 6 months pack for £23.97. After purchasing I could not access any channels and asking for book a pass with 15 days trail, also shows monthly 7.99 applicable after free trail period. What’s the use of paying 6 months advance payment??.
Could some one activate my account and confirm the same asap.
i don’t want any trail period and happy to have actual pass for 6 months.
please update me what’s the next step from my side.
09-04-2019 24:30
Hi,
I have also brought the six months stack and can’t access NowTv without activating a 7 days free trial pass. It seems others have done this and been charged £7.99 on top of their 6 months subscription. I won’t start the 7 days free trial but I would like to know how to work my six months entertainment stack please. Would of thought this technical matter had been sorted by now!
09-04-2019 20:47
Hi
I am having the same issue. Please can you let me know how to resolve
Thanks
09-04-2019 20:49
09-04-2019 20:55