03-10-2021 1:19
Can anyone help me out, I need to speak to someone basically, I purchased a day ticket in an around the 27th July, when I purchased this i got an email saying that I would get 5 particular channels free for 5 months, , it started automatically a few days later, it did work wen I tried it but....we are probably just over 2 months into the free 5mths an its now saying I need a membership an cant watch nowt, can anyone help?
03-10-2021 8:23
@Anonymous User
What channels are you trying to watch?
With the mobile membership you’ll only get these channels: Premier League, Action, Arena, Racing & News
If your trying to watch anything else then you’ll be prompted to buy another membership.
https://help.nowtv.com/article/sports-membership
03-10-2021 15:11 - edited 03-10-2021 15:14
I have the same problem. Bought a day pass with 5 months mobile offer but no access to the supplied sports channels - how do you contact now about this? It was over 10 days ago I bought the day pass - 18th September.
03-10-2021 15:37
03-10-2021 17:06
@Anonymous User
That’s cool just wanted to make sure 😄
also @Anonymous User both head onto live chat to speak to staff with NOW to see what they can do for you. Just make sure to click “chat online”.
https://help.nowtv.com/article/how-to-submit-a-complaint