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wavefinder
Advocate

4 month free sky sports not working!

hi, received email offering me 4 months sky sport mobile free. activated the offer and managed to watch liverpool game at the weekend on my laptop. today, logged in to watch some sport, doesn't work. for some reason i don't how the pass was cancelled. asked me to reactivate it which i did. still doesn't work.

even the live chat  don't respond. have noticed that the offer now seems to only mention mobile phones, whereas original email offer mentioned portable devices such as laptops, tablets etc.

totally confused with these so called FREE OFFERS!

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335James
Advocate

Re: 4 month free sky sports not working!

I had the same problem. I didn’t get a day pass for the Liverpool game but was able to watch so I’m assuming the 4 month pass was activated. It now seems my 4 month pass has expired. 

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2 Replies
schnapps Legend 5
Legend 5

Re: 4 month free sky sports not working!

Hi @wavefinder 

 

With the one day sports offer with the free 4 month mobile sports pass the four month mobile sports offer could take 10 days to be automatically applied to your account.

 

So it sounds like your laptop worked fine with the day sports pass for the Liverpool game at the weekend, but the 4 month mobile pass is yet to be activated on your account by NowTV.

 

Go to my Account > Passes & Vouchers to double check that the mobile pass has now been activated (you may have to wait the full 10 days inline with the T&C's of this offer deal).

 

Should the mobile pass be showing on your account, then you won't be able to use this type of pass on your laptop where with a mobile pass you can only watch on a smartphone and are also  restricted to only five out of the eleven Sky Sports Channels which are Premier League, Action, Arena, Racing & News.

 

 

335James
Advocate

Re: 4 month free sky sports not working!

I had the same problem. I didn’t get a day pass for the Liverpool game but was able to watch so I’m assuming the 4 month pass was activated. It now seems my 4 month pass has expired. 

View solution in original post