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Anonymous User
Not applicable

4 month entertainment pass: Cancellation issues

Hi there

 

I signed up for a four month pass under the impression (due to the wording "unless cancelled") that the "£5 per month " deal could be cancelled during. 

 

However, nowhere can I see an option to end it; it doesn't show up in my passes.

 

Advice needed please!

1 REPLY 1
RoyB
Legend

@Anonymous User 

 

Is today or tomorrow the switch from one month to the next?

 

The ability to cancel is temporarily removed over the payment period.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.