The special offer just for me doesn’t work either. No answer from Now TV. Been over a week now. Still the same.
Three months later...
Thanks for your patience.
I have checked all the previous emails and see that you are not happy with the resolution. We did offer you a four months offer where in you would be paying £4.99 a month for four months. However you have turned it down.
I am escalating this issue further to a specialised team who will help you further and get back to you via email.
Your patience is appreciated while the team replies.
To contact us about this topic, reply to this email without changing the subject line.
Or, if you would prefer to use Live Chat visit our Help site selecting the same topic as before and once you’re on chat give us your reference number 05794711.
The NOW TV Team
Funnily enough I got this today, so in the end I got the three months free...
Thank you for your patience in allowing us to get back to you, and please accept my apologies for the delay in response.
I can see from previous correspondence that you had contacted in regarding an offer that you were unable to claim. Whilst we have not been able to verify the offer, due to the time it has taken to resolve this I would like to offer to provide you with a 3 month voucher code to avail of The Sky Cinema Pass for free as a gesture of goodwill.
Please let me know if you are happy to accept this as resolution to your complaint and I will supply the voucher on return.