3 months cinema pass offer

[Anonymous User]

I had an email today entitling me to 3 months of cinema for £5.99, but when I go to apply the code, it doesn’t recognise it? 

[Anonymous User]

I am having exactly the same issue.

[Anonymous User]

Same here

[Anonymous User]

Same here! Voucher code not valid...

[Anonymous User]

i also had a email and voucher code doesn’t work 

[Anonymous User]

I've just received the same e-mail and it doesn't work for me either. 

[Anonymous User]

Yep exactly the same error here

[Anonymous User]

try going back to email and click directly on the sky cinema pass logo, I did that and it worked

[Anonymous User]

Tried that and didnt work. Cant find a way to contact Now directly, only use that bloody chat bot that doesn't actually help at all.😠😡

[schnapps]

Hi @Anonymous User 

Ignore the Chat Bot and go straight to NowTV live chat to see if they can assist you.

Open the link below, and click on the green drop down arrow directly underneath How to Get in Touch to reveal the live chat button.

https://help.nowtv.com/gb/get-in-touch/vouchers-offers/offers-promotions 

[mpayze]

Thanks for the link ,is there anyone there today because no one answering

[Anonymous User]

Didn’t work 🙄 can’t talk to anyone either, it’s frustrating, I’ve sent them a message on Facebook but how often they check that I don’t know 

[Anonymous User]

Same for me,I try to apply it and It says it's not valid.Maybe theres a glitch somewhere.Will try again tomorrow.

[Anonymous User]

I had exactly the same email. I scrolled down to look in the small print for a code and found that the offer expired in May! Must be an old email with an old code?

[Jowdi]

Same here.  I also noted the 31 May expiry but also that they are advertising that we can watch the latest films so assumed they had forgotten to update the expiry date.  Hopefully it will be sorted out soon and we can take them up on the offer.  

[Anonymous User]

My offer email came yesterday , from this thread thousands of customers have been sent the same expired offer over two weeks. Lots of complaints on twitter on @nowtvhelp not one reply , apology or voucher code.

[Anonymous User]

I haven’t had that email but found offer for 2 months cinema for price of 1 but now tv won’t let me have the offer because I’m not a new costumer find it little frustrating as they recently put there prices up 

[Slipincider]

Has anyone got a reply? I was hoping to choose this offer and cancel my netflix for 3 months. Looks like I'm staying with netflix.