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Anonymous User
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£20 sky sports month pass

I am trying to purchase the current £20 month deal for sky sports. However when I click The offer on the offers page it just takes me to the my passes page in my account with no option to oyrchase the deal? It will allow me to do it if I’m not logged in, but not if I am logged in? Any suggestions? The offer clearly states it’s for new and existing customer

Thanks

Ryan
1 ACCEPTED SOLUTION
Andy
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Legend 5

@Anonymous User wrote:
Hi, I have everything sorted apart from I can't actually watch the sports channel. I have the two month pass but still keeps telling me to purchase a pass. Any help?

@Anonymous User 

 

Double check you're using the right username to sign into the device you're trying to watch on.

 

eg go to your My Account > My Passes page on this website to make sure your month pass is active, and if it is go to your My Account > Account Details page to check the username. Make sure you use that username to sign into the device you're using to watch.

View solution in original post

14 REPLIES 14
Andy
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Legend 5

@Anonymous User

 

Welcome to the forum. Try applying the code manually instead. Go to your My Account > My Passes page

https://account.nowtv.com/passes

and in the Sports Month Pass section, click the apply a voucher link and when prompted enter the offer code AANOWCJCCVKC

This should give you your 2 months for £20 offer (if you don't want this to carry on at full price after 2 months remember to cancel the pass sometime during your second month).

 

PS if you are a NOW TV Combo (take your broadband from NOW TV) customer or you already have a day or week sports pass on your account that will stop you getting the deal.

Anonymous User
Not applicable
Works great thanks
Anonymous User
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Thanks for this, I've been going mad all morning trying to work out how to do this. I am just wondering why that it has been made so difficult and inaccessable for existing customers and why it was necessary to get a response from yourself in order to get this offer. Is it a fault with the website that someone is working to correct or is this deliberate?

Anonymous User
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Same thing happening me
Anonymous User
Not applicable

Hi

 

im an existing customer without a sports pass and I’ve been trying without success to set up the £20 pass but without any luck. Have just tried the code that Andy suggested but it’s not worked for me. Anyone had any joy in getting this deal. It really shouldn’t be this hard.

 

thanks

 

Hope

Anonymous User
Not applicable

Sorted it. I was putting the code in the day pass section not the month pass. Thanks to Andy for putting the code on here.

 

Anonymous User
Not applicable

How not to run a promotion. Why haven't you made this very clear to customers??!!

 

For anyone else who's had to resort to checking the forum........you can't copy and paste the code, you have to type it in manually.

 

Get your act together Sky.

Anonymous User
Not applicable

Champion..code went it straight away
Anonymous User
Not applicable

Hi, I have everything sorted apart from I can't actually watch the sports channel. I have the two month pass but still keeps telling me to purchase a pass. Any help?