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Bert12345
Advocate

12 month sport pass

Hi. I am thinking of having the 12month sport pass. what happens if I cancel after 9 months ? Do I just pay for the 9 months or will I still have to pay for 12 ?

Many thanks

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Bert12345 

It’s not a contract. You can cancel whenever you want.

Only pay month to month and you don’t have to keep the membership for the full 12 months. If you cancel you’ll just lose the discount and you won’t be charged further payments. 

FYI that I do not work for NOW, just a NOW customer trying to help
schnapps
Legend 5
Legend 5

Hi @Bert12345 

Yes if you cancel fully on month nine then you only pay nine months.

When cancelling make sure you go through all the screen steps (where there is either 4 or 5 steps).

After fully cancelling the Sports Membership you should also get an email confirmation from NOW.

If you have also taken the free one month Boost Membership with the offer, then cancel Boost before the first due payment date if you don't want Boost.