I have a 1 month cinema voucher and am currently on 1 week free trial. I apply the voucher and it is accepted and shows the extension, but when I press the "apply voucher" button on the payment screen it goes to a blank Now TV screen (i.e it has the green and black banners at the top) but doesn't complete.
Edit: I have tried it in both chrome and firefox browsers
Solved! Go to Solution.
The problem I had was that it couldn't open the screen to put in my payment pin (even though the voucher required no further payment). Perhaps cancelling the DD has put you in a similar position.
How did you cancel the DD, was it with the bank or by removing the payment details on NOWTV?