cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

£1 PASS OFFER

Hello,

 

I selected the 1 pound offer pass to watch 5 sky sports channels till jan 2020 which it then changes to 5.99.

 

However every game I click on that's on sky sports it doesn't let me watch and says I need to buy a day pass for 9.99.

 

Are football channels not included in the package?

5 REPLIES 5
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

With a Sports Mobile Pass you need to use a smartphone (tablet or casting to a TV will not work) and when using the NowTV App on your phone you are only permitted Sky Sports Premier League, Action, Arena, Racing & News.

 

Also when you go into the NowTV App on your phone under the My Account section of the App does it show an active mobile sports pass ?

Anonymous User
Not applicable

I too am having the same issue. I have tried to watch sky sports on my mobile today and it says I need to buy a pass?

RoyB
Legend

@Anonymous User 

 

Anything in @schnapps post directly above yours, to someone with very similar problems, shed any light on your issues?

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable

@RoyB 

 

I am trying to watch the sports pass on my mobile, no streaming to tv etc, all it says when i try to watch sky sports premier league it says i need to purchase the £9.99 pass.

 

Not sure what is going on so i am trying to cancel as we speak.

RoyB
Legend

@Anonymous User 

 

What, on your phone, is the answer to @schnapps question:-

 

“Also when you go into the NowTV App on your phone under the My Account section of the App does it show an active mobile sports pass ?”

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.