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Blank screen

Payment taken yesterday but no Now tv either last night or this morning. I am using a Firestick and have never had a problem.  They say they cannot show my membership details!  Any ideas?

Old Equipment

Hi. This is my first post, so please be kind.I've had now tv for some years now using a black box.The remote control buttons are now failing, can I upgrade the equipment FOC or do I need to buy it all again, which is at the moment not an option for m...

Can't get calls

Okay, so this is just a saga now. I switch to now broadband 5 weeks ago and am still having problems recieving phonecalls on the landline. I've had 3 engineers out, and called the technical help line lots. They tell me now it's with the back office, ...

BBC I Player App no longer available

I have a now stick and have been watching BBC IPlayer for a while without problems but yesterday I had a message saying there was a problem I followed the directions to un--install the app andre-install but the app was no longer available, Help pleas...

Quoted broadband contract price wrong

So hey I was given an email to say my contract was due to end and that my new contract would be £24.99 instead of the old contract price which was £30.00 so I renewed and was promised £24.99 but when I go to my payments and bills it says my next mont...


Hello beautiful people, I currently have BT with Now however the aerial quality slips when I try to split with the bedroom.  Is there a type of freesat that works in the same way as a BT box with Freeview that you can watch the freesat alongside Now?...

Entertainment offers

I have twice this week tried to sign up on offers shown for entertainment passes. One offer was £1 and month for 2 month,that offer disappeared as I checked bank details. When I tried again there was an offer of £4.99 a month for 2 month but again th...