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Unrecognised.

I have been logged out of my now tv account. I use a stick plugged into my tv. As I’ve gone to watch it today it shows up with a code to use, I type in the code and add my details but it’s trying to authorise £1 which it has never done to me before. ...

Broadband very intermittent- too many connected devices?

I've been having very intermittent broadband for a few weeks and often it goes off completely.  Two calls to customer support and both times I have too many devices connected- 12.  However, none of these are used to stream NowTV which is subject to a...

Wifi connection

So can anyone help I have a ring camera door bell never had an issue connecting it to my WiFi but my WiFi was reconnected tonight after being cut of now everything's back on my doorbell won't connect says issue with WiFi connection I have restarted m...

Amazon Prime - Scammers are Back and A Cautionary Tale

  Dear Forum and Amazon Prime Members A few days ago, while taking a day time nap, I was woken up by my phone ringing and then greeted by an American woman telling me my Prime membership was closing down. My sleep addled mind at the time did not real...

Resolved! Broadband Under Performing

I am nearing the point of no-return with Now broadband. I have had ongoing Broadband drop outs and regular slow speeds. My Broadband speed yesterday was 3.2mbps and this morning it is a sprightly 5.4mbps. Get an Engineer out I hear you all cry, yes I...

Resolved! Catch up issues

Hi, I have a now subscription including sky crime. For the last few days I’ve been able to watch various documentaries on catch up but this morning I’ve tried to put one on and it’s asking me to validate my account by subscribing to Hayu or the ‘Big ...

New Box SO MANY ISSUES

Lord have MERCYI just rejoined NOW after a few years with Virgin, moved to a new house and my box came, activation date came last week. I have plugged and replugged and plugged and REPLUGGED many times. It still tells me there's a problem with the co...

Google Stadia Priority

Hi, I've been frantically searching the internet for some help with this but cannot find any think any where on it. I am a gamer, I've just started venturing into could gaming. I recently upgraded, my now Tv package for this so I could enjoy gaming w...

One Device Unless You Pay £5 for Boost?!?

OMG. What on earth are you doing Now TV?!? As if paying £40-£50 a month isn’t enough you now restrict to one device at a time for watching content but if you want to watch on up to 3 at the same time that’s now an extra £5 (was £3 or £1 on offer!). I...

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