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Important Community Announcement

As of June 18, 2024 the NOW UK community forum will permanently close. We want to thank you for being a part of the NOW UK community and for your continued support. For any support queries, please visit the NOW help site, social channels, and assiste...

Simon-J by Community Manager
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Cancellation

How do I cancel my broadband it’s not letting me cancel over the phone 

Force log out

How can i force someone to have to put in the password? Someone is using my account to watch now tv and I can’t watch it as I don’t have boost. I changed my password but need to force them out

Cancelling Now TV

Sorry how do I cancel my Now TV membership?  I've been into my Now TV membership a few times and can't find the option to cancel.  thanks

Phone number not working

I've been using NowTV for about 5 months now (since August 2021). So far, we've had no issues with the WiFi, its been brilliant. But the landline has had issues. We originally had 'X' phone number, about a month in it changed without warning to 'Y' n...

Resolved! Incomplete Premier League matches

Please I realize that not all the live matches are being shown on Now TV. For instance, I cannot watch Arsenal vs Burnley because only Crystal Palace vs Liverpool is to be aired. How can this be resolved please?

No internet

I never get internet tried phoning they upgraded me to ‘super fibre’ but I still never get internet, everytime I ring they say my line is fine nothing we can do…what do I do?! 

Resolved! Now Tv Stick

Is it possible to buy a now tv stick from the now tv website? If so how? I’ve looked everywhere for one and it’s sold out. 

Contact Phone Number?

Hi, can anyone give me the actual phone number to call Now TV? It's not on here anywhere!

Answer phone not accepting messages

Hi, if I pay for voicemail but no one is able to leave a message (I’ve tried leaving myself one) but it just says “you have no messages” what can I do? Thank you