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Important Community Announcement

As of June 18, 2024 the NOW UK community forum will permanently close. We want to thank you for being a part of the NOW UK community and for your continued support. For any support queries, please visit the NOW help site, social channels, and assiste...

Simon-J by Community Manager
  • 8 replies
  • 5 thanks


Can you get discount with now phone and Broadband if your on esa benefits

programmes ending soon

Is there a section on nowtv that lists programmes ending soon?  If there isn't I think it would be a useful addition.


I had a email saying my payment is overdue when it's meant to be due next week they said they can't take the money out of my bank Evan tho the money is in there, what should I do 

Losing internet connection same time every night

Is anyone else having the same issue.For the last few nights between midnight and 1 am whilst watching something I get a red bar at the top of the screen stating " internet connection lost".I then have to reconnect but it's very slow loading main men...

No internet despite set up today

Hi,Recently got my brilliant broadband (ironic) Now TV hub 2 router installed by engineer today. For first 20 minutes worked fine and had internet connection but upon leaving the flat and coming back we noticed it had no connection at all to the inte...

Matt_98 by Advocate
  • 1 replies
  • 0 thanks

Ethernet Wall Ports

I have recently moved into a flat and have set up internet with NOW TV. When attempting to use the ethernet wall ports throughout the flat, they do not work, however a direct ethernet connection works fine. I have contacted the landlords about this a...

Resolved! Cannot Watch Anything

My Now TV went down Sunday 6th March 2022, and I cannot get anything, the message on the screen is " "Sorry, NOW is currently unavailable" please try again later, I have tried to get in touch three times, but have yet tot get anywhere, but I am still...

Unauthorized charges

Dear Sir/Madam,On the 6/4/20 - £8.99 & £11.99..7/4/20 - £3.00..and the 9/4/20 - £3.99 was taken from my account without my knowledge or authorization.I am currently on a benefit and this money taken has effected my outgoing money - Rent, bills, food ...