Sorry, we have been unable to add this item to the watchlist

[ukbobboy]

Hi Forum Members

Ever since the start of "Covid 19/Lockdown" I have been unable to to add any new shows, boxsets, etc. to my watch list, every time I try I get the following error:

!  Sorry, we have been unable to add this item to the watchlist

I get this error which ever of the three browsers I use, i.e. Opera, Fox or Google Chrome, and even if I use my Roku 3.

I can understand if this error was just occurring on my browsers, then I could say it was tied to my PC, but when the same error is happening on my Roku 3 as well, then I'm flummoxed, unless the problem is a Now TV maintenance one.

Anyway, since no one else on this forum, as far as I can tell, has complained about this particular problem then I'm doubly flummoxed.

However, although this problem is not a major one, just an inconvenience, the longer it goes on the more annoying it becomes.

Therefore, in the scheme of things, I don't expect this problem to be solved until the "biggies" are first solved and/or Now TV rolls out a forum software update/fix.

UK Bob

[Saint1976]

@ukbobboy in the last week, using Watchlist/My TV crashed both my boxes (the older black ones) and even after resetting neither are functioning properly. I now have the much complained about missing home, TV guide and catch up. Exciting from a live channel goes all the way out to a blank home screen instead of the relevant sub menu.

I'm thinking there is a very badly written bit of code in the Watchlist/My TV section and the powers that be may have temporarily disabled it. Although, if they have, it's taking an eternity to get it fixed.

[ukbobboy]

@Saint1976 

Hi Saint

I guess it's the same problem affecting us all in slightly different ways, it's probably taking a time to get fixed because Now TV can't get commission the programmers at the moment.

We will probably have to sit and wait until this pandemic is over and a semblance of normality returns.

UK Bob

[RoyB]

@ukbobboy 

You are not alone....

https://community.nowtv.com/t5/NOW-TV-Stick/Unable-to-add-to-my-watch-list/m-p/532783/highlight/true...

[ukbobboy]

@Anonymous User 

Guys

Any chance of getting this problem fixed, i.e.

! Sorry, we have been unable to add this item to the watchlist

Although not a biggie, it is getting to be very annoying.

UK Bob

[Simon-J]

Hi @ukbobboy ,

I've raised this with the teams. unaware if it was raised previously but it will get looked into now.

I'll come back to you if any info is needed.

Thanks

Simon