@Anonymous User @gavs82008
Not much they can do either - both you and Now are in the cold, dead, hands of BT Openreach.
But I will keep banging on that Now is domestic broadband, which WFH exposes the limitations of; and in fairness, the limitations of many other suppliers of domestic broadband.
If my BT landline goes down, though it will automatically cutover to cellular in just under three minutes. a service good enough for the 24/7 remote tech support I provide, which the landline alone wouldn’t be.