ITV

[Anonymous User]

We have been experiencing continued issues with the ITV hub not updating with the latest programmes. Tgis is proving very frustrating and we are fed up with resetting the Now tv box and the internet for it not to work.
This needs to be resolved, or some information shared, so we can find alternative ways to watch these shows elsewhere if need be.
Very disgruntled paying customer!!!!

[ukbobboy]

@Anonymous User

Well J

Have you tried contacting ITV themselves, after all they are responsible for the running and maintenance of the ITV hub, not Now TV.

For example, I recently had a problem with a catch-up programme on All4, I contacted Channel 4 and got a quick response, the following day, and a resolution a few days later.

So if you have a problem you have to contact the right organisation.

UK Bob

[Anonymous User]

It is NOT an issue with ITV Hub as my phone has all programmes updated and working fine. When it is an issue with ITV Hub it doesn't work on any platform (phone, computer, TV). This is an issue with Now TV not getting the update to its system.

It's about time Now TV sorted this issue. Some programmes are two weeks old!!

[ukbobboy]

@Anonymous User @Anonymous User @schnapps

Hey Jai

Unfortunately you are wrong, ITV issued a warning recently saying there was a problem with their ITV hub on Now TV boxes and that users should use other devices in the meantime.

Here is the notice, I copied it from another forum member's post:

UK Bob

[Andy]

@Anonymous User The issue ITV had this weekend has now been sorted and the hub on the NOW TV box should be uptodate again. Are you still seeing missing programmes?