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Aldby
Advocate

I want to switch from Now Broadband to a Sky Full Fibre Broadband package

I want to switch from Now Broadband to a Sky Full Fibre Broadband package, how can I do this?

When I try to sign up for SKY it says I already have an account and won't let me proceed.

3 REPLIES 3
redchiz1
Champion

It may be that you need to set up a new Sky ID to order, they will recognise any existing NOW account as already being registered. If you do manage to get your order through, make sure that you cancel directly with NOW. 

Aldby
Advocate
Thank you, after a phone call to Now I was transferred to Sky and placed an
order over the phone.
The whole process took over an hour on the phone, but the guy from Sky was
very helpful.
redchiz1
Champion

Ace, glad to know you got sorted.  🙂