The Community is the perfect place to chat about your favourite shows, movies and sports with others. It’s also a great place to find useful advice and tips for getting the most out of NOW TV.
Our members are customers just like you so while they’ll be able to offer great advice on more common issues and help you troubleshoot any problems they won’t be able to help with any billing issues, changes to your account or service.
The Community is split into three different areas:
This is the place to stay up to date with the latest from NOW TV and get acquainted with the Community.
If you’re having teething problems using NOW TV / NOW Broadband or something’s not quite right here’s where you’ll find a wealth of knowledge and advice from our customers.
Weather it’s your favourite shows big plot twist no one saw coming or that amazing blockbuster movie you can’t wait to watch here’s where you can chat with other fans.
If you can’t find what you’re looking for just choose one of the discussion areas and click the button.
- Try to make sure the post is clear for others to understand
- Don’t post any personal or account information (email addresses will be removed)
- Don’t use profanity or threatening langue (this could result in a ban from the community)
- Make sure you've read the House Rules before you post
When you make a post on the Community you’ll see the Accept Answer(IMAGE) button whenever someone replies to you.
By hitting this button you’re telling everyone that this person answered your question or solved your problem, it then becomes what we call an “accepted solution” Here’s some reasons why solutions really help our Community:
Our Superusers are a big part of the Community. These users are experts in everything NOW TV they’re ready to help you with all sorts of questions or just chat about what they’re watching right now!
Look out for the star badge - next to the person’s username, this means they’re one of our Superusers – but please remember while our superusers love to help people out they do not work for NOW TV so can’t access your accounts.