I am nearing the point of no-return with Now broadband. I have had ongoing Broadband drop outs and regular slow speeds. My Broadband speed yesterday was 3.2mbps and this morning it is a sprightly 5.4mbps. Get an Engineer out I hear you all cry, yes I have done Twice ! The drop off in speed is more often after 6pm in the evening. I am Guaranteed 6mbps as per contract, but just not achieving this on a regular basis.
With two growing teenagers who now more than ever require Broadband for school and College work, I am demented by the lack of Customer Service and the use of Bots to answer questions, which is frustrating and annoying beyond words....
Do I leave or persevere ?
PS Fibre Cables are currently being laid in my area..
Solved! Go to Solution.
Have you separated the 2.4 and 5ghz signals?
Your Hub Two is dual-band (2.4GHz and 5 GHz). Splitting these bands to create 2 different Wi-Fi networks can help to improve the speed to your devices. Here’s how to do it: